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Return and repair Processing with Quotation Creation

Mar 31, 2017 at 12:33 PM

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Hi Folks,

My requirment is if the Customer wants to perform InHouse Repair. In which the customer receives the Material to be repaired. Performs inspection and wants to create quotation.

After getting approval from the owner, proceeds to perform repair. Billing is done based on quotation submitted.

Please guide how to proceed.

Can we use DP80 T-code for service order created from Repair order(RAS) Document?

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1 Answer

Best Answer
venu gopal Mar 31, 2017 at 02:52 PM
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Hi Abhishek Karagi,

Yes, you can proceed with DP80 t.code.

Below given steps to be followed..

1. IW31--Save the doc

2. IW32--Add the task list or maintain manually

Overhead charges will not be added.

3.Create Quotation in DP80 T.code

4.Now check in VA22 T.code .

Check price...550

Now goto IW32--Accept quotation

Accept the quotation and release it

Save the document

5.Now create Do Debit memo in DP90

Above one is normal process when customer agreed the price before hand...Imagine now some extra price added but in sales order automatically old price should be triggered.

Ex: IW42--I have changed the Actual work hours

Now create DP90 -Debit memo document

And check in VA02

Here price is increased from 550 to 800...so customer normally should reject right ????

So ...while creation iw31 t.code please make 02 option in billing form

Once we accept in IW32..Automatically debit memo req will be created.

Check price is taken from prier to changes.

Debit memo req will be getting created automatically.

Now do billing process--VF01

Please let me know if you stuck up ...

Thanks

Venugopal


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