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Return and repair Processing with Quotation Creation

Hi Folks,

My requirment is if the Customer wants to perform InHouse Repair. In which the customer receives the Material to be repaired. Performs inspection and wants to create quotation.

After getting approval from the owner, proceeds to perform repair. Billing is done based on quotation submitted.

Please guide how to proceed.

Can we use DP80 T-code for service order created from Repair order(RAS) Document?

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1 Answer

  • Best Answer
    Mar 31, 2017 at 02:52 PM

    Hi Abhishek Karagi,

    Yes, you can proceed with DP80 t.code.

    Below given steps to be followed..

    1. IW31--Save the doc

    2. IW32--Add the task list or maintain manually

    Overhead charges will not be added.

    3.Create Quotation in DP80 T.code

    4.Now check in VA22 T.code .

    Check price...550

    Now goto IW32--Accept quotation

    Accept the quotation and release it

    Save the document

    5.Now create Do Debit memo in DP90

    Above one is normal process when customer agreed the price before hand...Imagine now some extra price added but in sales order automatically old price should be triggered.

    Ex: IW42--I have changed the Actual work hours

    Now create DP90 -Debit memo document

    And check in VA02

    Here price is increased from 550 to customer normally should reject right ????

    So ...while creation iw31 t.code please make 02 option in billing form

    Once we accept in IW32..Automatically debit memo req will be created.

    Check price is taken from prier to changes.

    Debit memo req will be getting created automatically.

    Now do billing process--VF01

    Please let me know if you stuck up ...



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