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SAP instance unexpected termination

hi sap experts

i am running erp and crm on one server, few times our all sap instances terminated with out any prior warning, if i restart working fine, but i want to know the reason why they terminates and what i should do to prevent it happen again. i see the log in event veiwer as "EVENT_SERVICE_CRASH_NO_ACTION".pls help

thanks and regards

sandeep

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  • Posted on Oct 11, 2006 at 10:36 AM

    -> what keind of crash? dispatcher down? message server down?

    could you plz check the trace-files (\usr\sap\<SID>\DVEBMGS<Nu00B0>\work - especially dev_w* (= all work processes)

    GreetZ, AH

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 12, 2006 at 07:30 AM

    please tell us the full eventlog entry for EVENT_SERVICE_CRASH_NO_ACTION.

    Typically it is associated with a service. What information did you find around this in application log and system log.

    This is normally not the only entry in such a situation.

    Peter

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    • Former Member Former Member

      EVENT_SERVICE_CRASH_NO_ACTION is a Windows Eventlog Entry written every time a Windows Service is crashing. This has normally nothing to do with parametrization of SAP instances.

      Only if the box is short on memory (pagefile) there might be an indirect connection to SAP System parameters. But in this case you should also see some messages like <b>System is short on virtual memory</b> in the system eventlog.

      But together with the EVENT... message you will find the service name, which was not posted yet - unfortunately.

      Peter

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