Hello,
one can create and launch a marketing campaign. Its successs is measured with the number of sales orders generated (in my scenario). Here I have some very basic questions:
1. How do we create a link between a campaign and sales order. Where do we see refernces of each other in a sales order or campaign........i.e, in which tab pages in sales order or campaign respectivley
2. How does a campaign get reflected in a sales order. To do so what kind of customizing is required .......in campaign/ sales order
3. If the intended campign is not reflected in sales order, what needs to be done to facilitate correct campign determination.
Request for guidance.
Thanks,
Raju
Hi Raju,
if you open sales document (tcode CRMD_BUS2000115)
open tab Header Overview, you should able to see
CAMPAIGN field there.
There will be a campaign name recorded here when you
create sales order from campaign.
Hope this answer one of your question.
Cheers,
Gun.
For correct and automatic campaign determination you have to configure "Campaign Determination" in CRM -> Basic Functions -> Campaign Determination
The concept is very similar to normal condition determination, with a campaign determination procedure and campaign access sequences.
In CRM 4.0 you will only be able to have one campaign per item but in CRM 5.0 you can have several.
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