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IXOS and Adobe Acrobat

Former Member
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Hans,

When we try to view a resume in PDF format, IXOS generates an error "Connection to Acrobat reader was not initialized." We think this error may have started because of the upgrade from Adobe Reader 6 to 7.

Please advise.

Erika

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Answers (1)

Answers (1)

Former Member
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Erika,

were you ever able to resolve this problem? We have the same issue for Archivelink documents that were generated from SAP outputs and attached to the transactional documents. Since upgrading to Acrobat Reader 7.0 we get the error

'Connection to Acrobat Reader was not initialized'.

regards

Peter

Former Member
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We had the same issue and it was resolved by installing the IXOS patch CL51-069