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How to Assign Customer Address facet to Ticket view?

Mar 29, 2017 at 06:17 PM

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Former Member

Hi,

How can I add facet from another view to the current view? I am trying to add Addresses from Customer view onto Ticket view. Is it possible?

Thanks,

Praveen

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1 Answer

Horst Schaude
Mar 30, 2017 at 11:41 AM
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Hello Praveen,

So you have some addresses in the Ticket BO which should be shown like the addresses in the Customer?

If those addresses are standard it should availble from SAP.
Else you need to create an EC on that (in which you can reuse the UI from Address) and add that EC to the Ticket view.

HTH,
. Horst

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Former Member

Hello Horst,

Thank you for the response. Ticket BO doesn't have addresses. I want to display addresses from customer associated with the ticket. Created an EC and trying to populate addresses from Customer. Instead of creating EC, is there any other way to display addresses from customer. Ticket overview section has Customer block, but it shows only default address, is there any way to add addresses list pane to this section.

Thank you,

Praveen

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Hello Paveen,

If you want to include any data from another BO you need to go with an EC.

Sorry,
. Horst

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