No agent found in BCM batch

[former_member231296]

Dear scn community,

we are trying to deploy the BCM payments aproval process, but we are having problems with the assingnment of the agent.

We have configured all BCM customizing steps, setting diferents rules by using the "payment Method" and assinging some users as responsable of the aprovement of the payments.

We run our payment and after that we create the payment medium with out any problem. As result, we get a BCM batch to be aprove, but without any agent assigned. If we check the payment in the BNK_MONIP transacction and we can see it in yellow and ready to be approve. Due to no agent is asigned as approver we cannot aprove it.

We have cheked several thing:

- Using the program RBNK_RULID_EVALUAT, we have cheked that the appropriate rule has been assigned.

- Using SWIA we have the task TS50100025 in status READY. Clicking into to the log, we try to assing an agent, and SAP sais that "All users can process this task" because "is defined as a general task." but cannot do it.

- Moreover, we have two additional steps waiting for "event 'ChangedNoReleaseRequired' of object type 'BUSISB001'", but we are not sure what does it means.

Do you have any recomendatios about what can we do? Could be any missing wrkflow configuration?

Thanks in advance.

Pablo Aznar.

[Former Member]

1. Check SPRO settings, i.e. Assign Workflow and Sub-Workflow to Release Procedure.
2. Release object must be configured to the right workflow and subworkflow. (Check workflow task right before TS50100025)
3. Note that release object was linked to certain rule, i.e. set of approvers. (SPRO settings Assign Role to Release Steps)

[gary_owens1]

Did the above resolve the question