Changing text of alert email

[Former Member]

Hi,

We are using auto reaction method, SALO_EMAIL_IN_CASE_OF_ALERT, to send emails from CEN.

Is there a way to change the standard text in the body of the email?

We would like to forward critical alert emails to a helpdesk that can automatically log the problem, but the operators cannot make any sense out of the current alert email.

Regards,

CJ

[Former Member]

Hi Cornelious:

We have done this by changing the code of FM SALO_EMAIL_IN_CASE_OF_ALERT; our case was pretty similar to yours. You can copy the FM to a Z based or you can directly change the original, keep in mind the countermeasures of doing that.

Hope this helps!

Regards,

Federico

[Former Member]

Hi Federico,

Thanks for the tip.

Do you perhaps know what significant advantages there are using SALO_EMAIL_IN_CASE_OF_ALERT_V2?

By the way.... I have read some excellent blogs/procedures of yours. I hope they pay you enough.

Regards,

CJ

[Former Member]

The information in this thread is obsolete. See SAP Note 796998 - CCMS: Setting titles for alert mails

[Former Member]

Hello Sean,

> The information in this thread is obsolete. See SAP Note 796998 - CCMS: Setting titles for alert mails

Cornelius asked how to change the contents of the mail, not the title...

And indeed this can only be changed by a modification of the mentioned function module.

Regards, Michael

[Former Member]

Hi Cornelius,

Well, such a function goes far beyond the imagination of a developer that someone could need it...I'm sorry to tell you, but there's no way to do this, except writing your own code.

Regards,

Pascal