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Returnable Gate Pass Issue to Customer - BYD Query

former_member402814
Participant
0 Kudos

Hello Experts,

We sometime give material to customer on returnable basis (like standby) which we take after specific period.

Currently in system i dont find any such functionality, (Returnable Pass/Issue),

We require this functionality.. anyone can suggest?

Regards,

Vishal Kambare

Accepted Solutions (0)

Answers (1)

Answers (1)

shubhanr
Employee
Employee

Hello Vishal,

Currently you can use Customer Return for returning the product after the material is delivered to Customer, however we do not have the functionality like Returnable Pass/Issue. Customer Return Processing is the management of products that are returned by customers so we suggest you to use Customer Returns for the same. For further details on Customer Return you can refer Help Center Documentation

Customer Returns Processing.

I hope this helps

Regards,

Shubha N R

former_member402814
Participant
0 Kudos

Hi Shubha,

Sometimes we takeout material for Demo purpose OR for local repair of our owned tools.

in this case, its very essential to have returnable date notification pop up in system to get attention.

further can you look in this thread too?

https://answers.sap.com/questions/280515/how-to-process-warranty-po.html

shubhanr
Employee
Employee
0 Kudos

Hello Vishal,

Currently we do not have this functionality, Kindly post this requirement in Influence Forun

Regards,

Shubha N R