Hi Experts,
When the user clicks the logon problems in the portal login page, after entering the details like First Name, Last Name, userid etc and also note to the administrator, a mail is getting generated to administrator but no information about the sender is displayed. I have cecked the notificationtexts_en.properties file it look like this - TEXT_USER_LOGON_PROBLEM_REQUEST=Dear ,\nUser experiences problems to log on.\n.
But still the details are not getting displayed in the mail..Please advice me as to what could be the problem...
Thanks and Regards
Kris