C4C: marketing letter campaign?

[Former Member]

Hello together,

is it possible to create a marketing campaign with the channel letter. We want to create a campaign, which we can print the template for each contact. So we can send it as letter.

Is this function in Cloud for Customer available? Or can we only create mailing campaign?

Thanks and regards Kathrin

[gabriel_brage · Accepted solution]

Hello Kathrin,

Yes it is possible, to achieve this you can use the Export List for Multistep Campaigns Based on Triggers and Actions.

You can find more details on -> https://help.sap.com/http.svc/rc/dd0b78e984534ef8ac8d5c2f95644199/1705/en-US/User%20Guide%20EN-1.pdf

-> User Guide -> Multistep Campaigns Based on Triggers and Actions

In case you have any additional questions, then please let me know. Otherwise if this answer satisfy you request, then please do not forget it to mark as correct 🙂

Thanks and Regards

Gabriel Brage

[Former Member · Accepted solution]

Hello Gabriel,

thank you for your reply. Unfortunately I still don`t know how it works. In the user guide there is no way, how I can create a campaing, which sends the template to the printer. I only can create an export list with the contact data of the target group.

I found no way to send it to the printer. Can you tell me, how it works please.

Thanks and regards Kathrin

[gabriel_brage · Accepted solution]

Hello Kathrin,

Regarding the printing way process for this, unfortunately I do not have the knowledge to provide you a valid answer. maybe anyone else can assist us here in this topic.

Regards

Gabriel Brage