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Manual pricing in Sales Quote is not considered in Total pricing

Mar 29, 2017 at 11:00 AM


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We are using Sales Quotes with external pricing.
When adding a product and request for external pricing, it works fine.

But when we want, in the same SQ, to add a product with manual pricing, enter the appropriate fields, then it is not considered in the total pricing below.

Resulting in a wrong document PDF.

It looks like the field that needs to be filled is "price component value".

manual-pricing.png (73.6 kB)
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1 Answer

Marie-José Veerhuis Apr 01 at 01:33 PM

Hi Christoforos,

How did you solve this? We are experiencing the same situation with adding manual values to the pricing. The item lines and header are not updated as expected.


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Found it!

If you add manual prices, they are displayed on top of the pricing in your sales quote.

You then have to press again [request external pricing], the added manual pricing conditions are put on the correct spot in the price overview and really included in the calculation. The new values of the totals are also correct now.