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Service order creation before delivery and after delivery difference

Mar 29, 2017 at 12:38 AM


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Former Member

Hi CS Gurus,

One small confusion..please clear..

Normally, service order gets created from repair order then we go for delivery and PGR.

But,in some cases, we are doing pgr then we come to repair order (VA02) adding repair qnty and generating service order.

What is the difference between both process ?

Thanks a lot

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