Skip to Content

​I’ve installed Crystal Reports 2016 but it keeps crashing on launch (log in text)

I’ve installed it but it keeps crashing on launch. The event log is below. Please advise.

Log Name: Application

Source: Application Error

Date: 3/22/2017 6:25:48 PM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: <removed from post>

Description:

Faulting application name: crw32.exe, version: 14.2.2.1975, time stamp: 0x56d4d04a

Faulting module name: crw32.exe, version: 14.2.2.1975, time stamp: 0x56d4d04a

Exception code: 0xc0000005

Fault offset: 0x00028c67

Faulting process id: 0x558

Faulting application start time: 0x01d2a363a288cab3

Faulting application path: C:\Program Files (x86)\cr16\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe

Faulting module path: C:\Program Files (x86)\cr16\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe

Report Id: e0ec9d03-0f56-11e7-bdb2-9457a5ee713a

Event Xml:

http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2017-03-22T23:25:48.000000000Z" />

<EventRecordID>34783</EventRecordID>

<Channel>Application</Channel>

<Computer>w63-mxl624322k.kcmogis.kc.lan</Computer>

<Security />

</System>

<EventData>

<Data>crw32.exe</Data>

<Data>14.2.2.1975</Data>

<Data>56d4d04a</Data>

<Data>crw32.exe</Data>

<Data>14.2.2.1975</Data>

<Data>56d4d04a</Data>

<Data>c0000005</Data>

<Data>00028c67</Data>

<Data>558</Data>

<Data>01d2a363a288cab3</Data>

<Data>C:\Program Files (x86)\cr16\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe</Data>

<Data>C:\Program Files (x86)\cr16\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe</Data>

<Data>e0ec9d03-0f56-11e7-bdb2-9457a5ee713a</Data>

</EventData>

</Event>

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

0 Answers