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How do I stop Crystal Reports 2013 from opening new program instances?

Mar 28, 2017 at 02:30 PM

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Hey everyone,

I need some help. I've scoured Google and I can't seem to find a solution to my issue, although I did find something close it was no cigar. When I open any .rpt my Crystal Reports 2013 launches a completely new instance of the program. When my coworker launches them, they open in the tabs in the instance he already has open. How do I make it where when I open saved .rpt files that they all open in the same instance in different tabs? I have Windows 7 Professional.

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8 Answers

Vitaly Izmaylov
Mar 28, 2017 at 02:31 PM
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What is your Windows version?

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Tony Raines Mar 28, 2017 at 04:50 PM
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Windows 7 Professional

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Vitaly Izmaylov
Mar 28, 2017 at 04:53 PM
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If you right-click the .rpt file icon and select properties. What does it say on the Open With line? Is it Crystal Reports or a link to CRStartup.exe?

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Tony Raines Mar 28, 2017 at 05:23 PM
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It says Crystal Reports.


openswith.png (2.9 kB)
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Vitaly Izmaylov
Mar 28, 2017 at 06:10 PM
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Do you have other versions of Crystal Reports on the same machine like CR XIR2 or Cr 2008?

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Tony Raines Mar 28, 2017 at 06:27 PM
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Originally, my IT group mistakenly installed an older version of Crystal Reports and then installed Crystal Reports 2013 prior to removing the other program. After 2013 was installed they removed the other program. Currently, Crystal Reports 2013 is the only Crystal Reports program that I have installed.

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Tony Raines Mar 29, 2017 at 10:14 PM
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The short answer is no.

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Tony Raines Apr 06, 2017 at 03:19 PM
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Still having this issue, any thoughts?

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