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Microsoft Excel Add-in Download Problem

Mar 28, 2017 at 09:24 AM

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Former Member

Hi everyone,

Everytime I try to download excel as an add in for my system, this is the error that shows up

I already checked the scoping and everything is checked regarding local integrations

Can anybody help me here?

Regards,

Nico

excel-problem.jpg (136.6 kB)
excel-problem-2.jpg (57.1 kB)
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Thomas Van Looy Answered Mar 30, 2017 at 09:30 AM
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Hi Nico,

We've had the same problem, I've logged an incident at the time. The support team send me a temporary weblink at that time.

I think the cause was the fact that SSO was in warning/error mode. So, I've re-activated SSO. (Adminstrator > Common Tasks > Configure Single Sign-On).

Now it works again.

Good luck, KR, Thomas

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