Cheque: Printing problems

[Former Member]

Hi

We are having problems to print cheques with a new userid. We can view the cheques in the spool list, but can't print to it. The new user are copied from a user which are currently printing it sucessfull.

If the new user have the same authorization and profile as the one that are printing sucessfull, why are we having printing problems? Is there any additional configuration that we are missing?

tx

[former_member197269]

Hi Giovanni,

You can ask the Bassis team to configur the printer in transaction SPAD for the new user.

Hope this helps.

Please assign points as way to say thanks

[Former Member]

Please do the following

Ask the user who has problems printing to go to transaction SU3 and then to defaults tab.

He needs to check if Printer name is entered in the Output

Device.

And print immediately check box is checked.

Hope this helps