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How to create different types of sales orders for different scenarios?

Mar 27, 2017 at 08:17 PM


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Former Member

Hello all, currrently I have been requested to create 3 different sales orders for differente sales scenarios.


1. retail

2. internet

3. operator sales

How would this be possible? Must I create new document types for each scenario?

Appreciate all suggestions and/or step-by-step.

Thanks in advance

Im on S4Hana

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2 Answers

G Lakshmipathi
Mar 28, 2017 at 01:35 PM

Hope you are aware of the Organization Structure concept from SD point of view in which case, not sure, why you have posted this query. If you are not aware, please search Google so that you will get lot of inputs.

Most importantly, avoid asking step-by-step documentation or process which is not encouraged in SCN.

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Former Member

Yes, I am aware. However, client asked for only one distribution channel to be config (for billing reasons, according to them), and desires 3 different types of orders to be managed, for reporting reasons. I was thinking about maybe creating new sales order types, copying from Standard Order Brazil (ORB), and assigning names to identify each scenario.

I was asking to see if there was any other way to do this.


Sorry but there was no indication of the items you've just mentioned in the original question. Now it turns out Brazil is also somehow involved. Kindly be more specific in the original question, so that it is clear to other SCN members.

Different order type is only needed when there is a different document flow or business process. For reporting purposes your client can use any other field. They'd be shooting themselves in the foot insisting on different order types just for reporting reasons IMHO. And it's a job of an SD consultant to find and explain best options to the customer instead of just blindly fulfilling their "wants".

Rajkumar Mane Mar 29, 2017 at 09:05 AM

Options are separation of sales order for reporting reason only but standard suggest first two options.

1) As already mention Mr. G . Laxmipathi Ji, define different sales area and use single sales order type .

2) You have to go for single sales area and different sales order type.

3) You have to separate with sales office or sales group, if possible

4) If possible to manage material group wise or product hierarchy.

Check your scenario and take decision.

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Using sales area can be problematic because it'd require to maintain master data based on the sales area too. If there are no actual fundamental differences (e.g. different pricing) then it's just a hassle.

Not sure how material group could possibly be helpful since this seems to be required at the order header level and not specific to material. How would you track sales of the same material through these channels? I'm rather confused what was the train of thought here...

# 3 is the most obvious solution IMHO but I'm not sure why it didn't occur to OP. There might as well be much more to what was shared so far.