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Sep 21, 2006 at 01:41 PM

Support Package Manger for EBP/CRM cannot confirm SP ???, 'Package unknown'

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I am installing CRM 5.0 SR1 (Windows 32bit/Oracle/NW04s).

I have imported SAP_BASIS SP07 and SP08:

'Queue SAPKB70007 - SAPKB70008 imported successfully according to Standard scen.: Confirm this',

but I cannot confirm (Support Package - Confirm is grayed out). If I start Support Package Manager for EBP/CRM SPAM, I get a window: 'Package is unknown'; after continuing I get an exception 'PATCH_NOT_SPECIFIED'. The status window in SPAM shows:

Software Component: ???

SPAM Status: yellow triangle

Next Action: Confirm

Please help.