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Strange Print Issue About Printing

Mar 27, 2017 at 01:02 PM

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Hi all. There is really strange problem about printing pdf file. We worked for a customer about e-bills. The customer needed a print button on report. And we made this. We tested in our company. Everythings seems good. Then on testing customer's company device printed strange characters on paper like photos below. But they can download the same file as pdf normally.

But there is an issue ; we are using same codes for another companies/customers nothing different and they can use printing normally.

Notes : We tried different print devices from 'SPAD',

This document first creating as html then converting to PDF file.

If you need more informations please leave comment. Thank you all...

Printer output with our printer (must be):

Printer output with customer's printer;

normal2.jpg (168.1 kB)
problem2.jpg (162.2 kB)
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