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No e-mails in SOST after campaign execution - SAP CRM Marketing

Mar 27, 2017 at 10:26 AM

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Hello,

I am currently working with SAP CRM, with the Marketing Campaign execution.

I am trying to execute a marketing campaign, to send a survey via e-mail to a target group.

I have performed all the configurations, and was able to execute the campaign, and in the campaign execution log no error messages were generated. Everything seems to work fine. Also, when check the Contact Statistics in the campaign, I see that there are outgoing contacts.

In spite of this, if I go to SOST, there are no e-mails in the queue for my campaign.

Can anyone help? Or has any idea of what could be wrong?

Best Regards,

Patrícia Oliveira

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