My Messages - Assigned to me Problem

Hi,

I am working in ChaRM Solman 7.2, we all know that the messages related to our ID will display in "My Messages" tab in SM_CRM tcode.

But for me its not working, anyone please tell whether i have to do any other configuration for it.

I have referred the below document but its not working.

https://archive.sap.com/discussions/thread/3758922

Regards,

Selva Sangeetha Selvaraj.