HCI job/task can not send to the agents

[S0009512058]

Hi Experts,

I run the HCI-job, but job's status does not change.

Status is "Sending task to the agent.." all the time.

Since I update latest version, I can't send task to the agent (Before updating version, I can send task to the agent).

*latest version is 1.0.11.2762, before version is 1.0.11.2430.

Does anyone know how to solve this situation?

Best Regards,

Yuji

[Former Member · Accepted solution]

This is not a known issue, I have not heard about this from other customers. I assume you have tried some obvious steps like restart the agent ?

To get this issue adressed, plese open a support message (component LOD-HCI-DS).

Thanks,

Ben.

[S0009512058]

Hi, Ben

Thank you for your reply.

By restarting the agent, this situation is resolved.

Best Regards & Thank you,

Yuji