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RF push button is not working in Web

Mar 26, 2017 at 07:20 AM


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Former Member

Hi Experts,

I developed ZITS_WM custom ITS and it is working in Development and quality but not in production.

When i click any push button it not working and when i test in quality it is working.

I compared all configuration in Development , quality and production.

I Checked all transports that are sucessfully to quality and production .

Only in Production it is not working , Please help me where i did mistake.

I added quality and production web screen shots , Please check



prd.png (17.0 kB)
qal.png (15.8 kB)
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1 Answer

Best Answer
Oisin ONidh
Mar 30, 2017 at 07:38 PM

Hello Raghavender,

I presume ZITS_WM has same settings in SICF?

Check if the ~sources parameter has the service "itsmobile" listed

You should have



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Former Member

Hi Oisin,

Thanks for inputs And Help full,

I found where is the issue , In Production DESIGNS and MIMES ITS Service is not active it is mandatory for Web,but it is active in Development and Quality.Once Activated in Production it is working Properly.


Yes the MIMES service in SICF would need to be activated so that the ITSMobile ICONS will display in this scenario when you call your ITSMobile service: ZITS_WM