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Problem moving Setup Package on CD Rom

former_member189501
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We are using MI25 SP18 with Setup Packages. The Setup Packages is created successfully and it works.

We want to burn on CD's the folder "CLient", coming from the unpack of the Setup.zip, and all his subfolders on CD-ROM, in oder to make more easy for the end -users the installation process.

In this way theyy should only double click on Setup.exe to start the installation, without to unpack before the Setup.zip.

We burn the Client folder on CD several times, but never the resulting client MI25 works.

We tryed also different CD format like ISO 2 or UDF, and activated the options to relax the lenght of the files and the maximun sublevel folder allowed.

THe result is always the same. THe installation from CD seems to work fine, but the MI25 client doesn't start.

THe error is alwasy 'Time Out 61, Cant connect to server'.

We compared the size of the Client folder on disk and on Cd ROm and we see always on the CD Rom are missing about 1 MB of data respect the size of the same folder on disk.

We need to know:

1) Are there know problems to put the Setup Packages on CD ROm ?

2) Are there special features to keep in consideration trying to put the Setup Packages on CD ?

3) During the installation process the installation Wizard maybe try to update in some way the CD-ROm from where the setup is run ?

Or the CLient folder is used only in read mode ?

reagards

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Answers (1)

Answers (1)

former_member189501
Participant
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we found the following:

_ you can't run the installation from the CD, as these files are updatd during the installation

_ copying the folder on the C:\ disk sometime happen a read-only attribute remains in place for the folder on the disk and for all the subdirectories, causing the same error.

Anyone experienced the same issue ?