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SAP B1 Cloud - 9.2 PL03 upgrade to 9.2 PL07 fails

We want to upgrade a tenant fron 9.2 PL03 to 9.2 PL07 but it fails.
We can't find any reason why.

  • Pre-Upgrade Test completed successfully
  • Upgrade simation:
    - Migrate tenant to other service unit tast completed succesfully
    - Upgrade tenant step fails with the following error: Upgrade,exe return ErrorCode -3

When we take a look in the task history we are sessing this:

  
  456850,"
  456860","
  Upgrade company DEM002","
  Failed","
  0","
  2101","
  Upgrade.exe return ErrorCode
  -3","
  RemoteOperationType","
  <presentaton server>","
  \\<fileserver>\SoftwareRepositories\B1H92PL07\UpgradeCD\Packages\Client\Program
  Files\SAP\SAP Business One/SAP Business One.exe -upgrade -version 920.170.07
  -DbServerType 9 -Server <servername> -DbUserName SYSTEM -DbPassword
  ****** -CompanyDB DEM002 -UpgradeOnly true -UpgradeTaskToken
  ********************","
  03/24/2017 13:53:44","
  03/24/2017 14:01:34"
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2 Answers

  • avatar image
    Former Member
    Mar 27, 2017 at 11:42 AM

    Hello there,

    we experience the same problem. Have you tried upgrading it to PL04 and then over to PL07?

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  • Aug 16, 2017 at 10:31 AM

    The problem had to do with a PSU user in the database that was duplicate.

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