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Former Member
Sep 14, 2006 at 12:40 PM

Subscription mails are not sent

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Hi,

I am new to EP and am currently facing a problem regarding subscriptions. I am having subscription service running here which should notify the user about changes made to documents to which he has subscribed. But the problem is that mails are not sent.

I had followed some steps to verify if every thing was proper.

1.notificator service

2.subscription service

3.email channel

4.inbox service

5.mail server response

6.crawler service

7.Validity of email address of users

But still i am not able to get email notifications,can anyone tell where to see the trace files in portal server which can help to figure out the problem and errors.

Are there any other settings to be done ?

Could anyone help me out on this.