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Former Member

SAP ITSM - Make a field editable ?

Hi,

I have an ITSM plateform and there is a field that is only readable.

For that, I go on the developpement system and turn it into editable(via the small wrench icon in itsm) and save it in a transport order.

My issue is however that when I import it in the production system, the field stays in read only (while the importation was done good, and I have imported other change like new status and so on...).

Does anyone know why the settings for the fields did not work ?

regards,

Dimitri

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2 Answers

  • Best Answer
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    Former Member
    Mar 24, 2017 at 09:21 AM

    So actually I went into the production system, activated modification in SCC4 and directly edited the field, it is now OK :)

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    Former Member
    Mar 24, 2017 at 01:39 AM

    Hi Dimitri,

    I hope the business role you have and the enhancement page created by you are same when you are working in Production System. Please see below screen which talks about Role Config. key and Object subtype.

    Role Config key is related to the business role and object subtype displays the transaction type.

    If they are different, then you wont see the correct field in the UI screen.

    Regards

    Aditya

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