IPH3011: iOS[12026] The app with iTunes Store ID XXXXXXXX is already scheduled for management.

[former_member197903]

Hello Team,

can anyone quicly help me to resolve this error. When I select and apply policy to device. I see this error in Afaria server log.

IPH3011: iOS[12026] The app with iTunes Store ID XXXXXXX is already scheduled for management.

Regards,

VP

[former_member186998 · Accepted solution]

Hi,

Is there a difference between error device and other device in the iOS version?

Thanks,

Atsushi

[former_member197903 · Accepted solution]

It seems right now we are seeing this with 10.x version.

[former_member186998 · Accepted solution]

Hi,

I confirmed the problem that the same message produced. Their device seemed to occur only in iOS 10.
In this case, they re-enrollment a device to Afaria. (When old application is remaining to the device, you must delete it)

Thanks,
Atsushi

[former_member228655]

Hi VP,

Is this issue with App store application? If yes can you check if "Deploy with MDM protocol" option in the App store app policy has been checked? What is the iOS version for these few problematic devices?

Thanks,

Sejal Patel
Sr. Support Engineer

[former_member197903]

Hi Sejal,

We have deployed app store and enterprise application. Yes we have checked the Deploy with MDM Protocol. Yes App store policy is also checked with MDM Protocol.

IOS version: 10.x

[former_member197903]

Hello Roger,

Client is not expired. I can see the latest app version is installed on it. This is causing with few devices rest working fine.

Regards,

VP

[Former Member]

Hello VP,

Your Afaria enterprise client may be expired. The following KBA(2210683) will instruct you how to check the expiration date. https://launchpad.support.sap.com/#/notes/0002210683

If you do need to renew the Afaria Enterpirse Client the following KBA(1769951) will instruct you on doing so. https://launchpad.support.sap.com/#/notes/1769951

King Regards

Roger

[former_member197903]

Hello Roger,

Client is not expired. I can see the latest app version is installed on it. This is causing with few devices rest working fine.

Regards,

VP