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Mar 23, 2017 at 10:58 AM

C4C work ticket - customer's consignment stock processing

503 Views Last edit Sep 05, 2017 at 07:57 PM 2 rev

Hello,

we are trying to implement customer's consignment stock action codes in C4C Work ticket integrated with ERP.

We can create consignment fill-up item and send the data to ERP. Sales order for fill-up is created in ERP s. We can complete delivery from this order and goods issue to customer's consignment stock (as described in quick start guide).

But when we try to confirm parts consumption or planed return of these parts on work ticket, we get a message "You can't confirm data as long as advance ship isn't triggered in ERP".

I expect that information about created delivery is missing in C4C, but I cannot find any information. How to send an information that delivery is created in ERP to C4C?

Thanks,

Dan