NWA Job failure - System.err

[former_member209700]

Hi All,

We have a job which runs from NWA Java Scheduler in our Enterprise Portal.

This job is based on Webdynpro Java app deployed on AS JAVA server.

The objective of the job is,It will connect to sap system and get the list of newly added users ,then assign respective portal roles to users.

This job has been failing for few days .So users got the SAP access but not the portal access.

Any idea how to investigate the issue since I am not finding clue .

I am attaching the job log here.

[former_member209700]

Thanks Jun Wu and Rohit for the response.

It was a custom developed application . Second week of last month our servers migrated to SDDC environment and since then it has been failing.

Post migration Server and port no has changed .Is that be an issue?

we are working with basis team to get application file but they are not sure about the path in server.

any idea about the path where webdynpro java files sits in server?

Let me know if you need any more details.

Thanks

venkat.

[junwu]

this is ejb dc, not wdj.

just show us the whole log. not expanding to the detail.

[former_member209700]

Hi Jun Wu ,Thanks for the response.

I am attaching full error message here.

[rohit_singhal]

Hi Venkat,

The location of the application file can be found from the first screenshot in this question. (The expanded error message gives you the component name along with the namespace folder under which it can be found out)

This information should be sufficient for BASIS to extract the code.

As suggested by you, that the server details have been changed, then you need to check if there is any hard-coded value or other condition that is failing in your custom code.

Do let us know if you need any further help.

Regards,

Rohit

[junwu]

buddy, do you have any idea about nw java?

you can get java source code from the deployed server??????

second, the first screen shot is showing sap error, it is sap dc. not custom developed one.

[rohit_singhal]

Hi Jun,

I meant that the file could be searched and extracted from the following location:

\usr\sap\<SID>\J00\j2ee\cluster\apps\<namespace>\<EAR name>\servlet_jsp\

Looking at the name of the component cornerstoneEAR, I had assumed that the developer might not have changed the namespace, hence the custom developed EAR would by default have been deployed in sap.com namespace; since I have not come across this EAR in my perusal of standard SAP EARs.

Please correct me, if my understanding is incorrect/incomplete.

Best Regards,

Rohit

[junwu]

completely wrong

[former_member209700]

Hi Rohit,

Thanks for the reply. We have got the application file,changed the code and deployed again back to AS JAVA server.

But somehow it is not connecting to back end system .

We are trying to debug it as per the help documents below.

https://help.sap.com/saphelp_nw73/helpdata/en/4a/c24f3c0a322048e10000000a421937/content.htm

https://help.sap.com/saphelp_nw73/helpdata/en/4a/c257410a322048e10000000a421937/content.htm

It is asking for Module artifact,when we browse to select nothing is available.

Could you tell us anything we are missing here.

[rohit_singhal]

Hi Venkat,

Could you please confirm if the application is custom developed?

If yes, then I suggest adding in some logging so that the issue might be properly troubleshooted.

Based on the above info we would not be able to help you.

Regards,

Rohit

[junwu]

no one can help with such info