I want to use a hierarchical filter selection web item in my web template. I have a query with a characteristic that has an active hierarchy as the dataprovider.
My problem is, that I am not able to select that characteristic in the properties field "Characteristic" of the hierarchical filter web item. If I enter the technical name of the relevant characteristic by hand and then execute the web template I get an exception.
We are on Support Package 08 and the frontend is patched to "Patch 8, hotfix 2" (that is 802).
Do I have to take some special prerequisites regarding the query definition into account? For example, is it relevant for the hierarchical web item to function where I place the characteristic in the query (rows, filter, free characteristics)?
Thanks to any answers in advance.