Where has support for SAP HANA ONE on AWS gone ??

[tony_hinks]

I have a license problem with SAP HANA ONE on AWS and there seems to no longer be any method of tagging for direct support for the product. My original question (https://answers.sap.com/questions/157807/sap-hana-one-console-license-tool-not-working.html) was moved to 'SAP Business One' which is a different product, but where is HANA One ?????? Getting frustrated with having no obvious avenue for assistance or support and have PRODUCTION SYSTEM DOWN !!!!!

[former_member48994 · Accepted solution]

We are sorry that you are experiencing this licensing issue. For immediate help on this, please contact the Customer Interaction Center. They are happy to assist. Here's a link to their phone numbers, email address, and more: https://launchpad.support.sap.com/#/notes/560499/E (SAP Note 560499). Thank you.