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E-mails notification and SMTP server

Former Member
0 Kudos

When the SAP Portal admin creates a new content manager user I want the user to receive a mail with his login and password.

So in <i>System Configuration -> UME Configuration</i> for the tab Notification E-Mails I entered the SMTP IP. After restarting the server I create a new user but the notification doesn't work.

Do I need to enter the smtp server port like XXX.XXX.XXX.XXX:portNumber.

How can I know if it's a problem with SAP Portal or a network problem.

Thanks for your help.

Accepted Solutions (0)

Answers (2)

Answers (2)

HuseyinBilgen
Active Contributor
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Hi,

The user which creates the user must have defined a proper email address in his/her ume data. Either via Personalize or User Adm. >> Change user

Also the newly created users email address must be entered during creation

MichaelShea
Advisor
Advisor
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Try setting ume.notification.admin_email and ume.notification.system_email.

See also:

http://help.sap.com/saphelp_nw04s/helpdata/en/44/bf8f2069665991e10000000a422035/frameset.htm

-Michael

HuseyinBilgen
Active Contributor
0 Kudos

Hi,

no portal uses default 25 port as smtp port. But you may have to check the permissions on smtp server side. it may not give access to portal ip address to send mail without auth.

thus mails cannot be send because of relay errors.

Please check the default trace which can be found under usr\sap\<SID>\j2ee\cluster\server0\log\defaulttrace*

if this kind of error occurs when you execute such command.

Former Member
0 Kudos

Here is the log

#1.5#001438EE39C600650000024E000030F800041CC4511F2D6E#1157529406923#com.sap.security.core.util#sap.com/tcwddispwda#com.sap.security.core.util.[cf=com.sap.security.core.util.notification.SendMailAsynch][md=generateEmailOnUMEvent][cl=10120]#Administrator#8126##elafr04_EP1_18813850#Administrator#0d0417e03d7d11db89a9001438ee39c6#SAPEngine_Application_Thread[impl:3]_13##0#0#Error##Plain###cannot send email: either sender or receiver email is null!#

I understand that I need to configure the email adresse of the portal admin. Can you tell me where to enter the info.

Thanks