Hello Everyone,
to avoid Document requests in future lets put together a link List pointing to the available documentation. That's just a starting point. Please contribute yours to this Topic:
SAP Help
SAP CRM 5.0
http://help.sap.com/saphelp_crm50/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm
SAP CRM 4.0
http://help.sap.com/saphelp_crm40sr1/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm
SAP Best Practices for Customer Relationship Management - V1.50
http://help.sap.com/bp_crmv150/CRM_DE/index.htm
Preconfigured Scenarios
http://help.sap.com/bp_crmv150/CRM_DE/html/preconfigured_crm_scenarios.htm
- PC" target="_blank">http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000647974&">PC UI Cookbook
SDN
CRM Blogs
SAP Business Community CRM Forum
http://www.sap.com/community/pub/forums/ShowForumGroup.epx?ForumGroupID=9
External Forums
SAP Fans CRM Forum
http://www.sapfans.com/forums/viewforum.php?f=15
Regards
Gregor