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ORA error not in alert log



We found the following error message in system log (sm21):

Database error 376 at FET access to table ZTBDLS

> ORA-00376: file 14 cannot be read at this time#ORA-01110:

> data file 14: '/oracle/xxx/sapdata1/xxxtest_1/xxxtest.data1'

Perform rollback

Run-time error "DBIF_RSQL_SQL_ERROR" occurred

> Short dump "060830 201717 sapxxx-3 " generated

But if we go to alert_xxx.log (located

in /oracle/xxx/saptrace/background) we could not find the entry. Also if you try to force the similar operation from sqlplus level, it is showing the error code on the foreground immediately but again it is

not recording that in alert_xxx.log.

Is there any specific reason for why some of the error codes are not recording in the alert log. Because of this the auto alert monitoring (RZ20) which has got this error code ORA-00376 as one of them to be reported if happens is not working.

Let me know if you need any more information from my side.


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  • Best Answer
    Posted on Sep 21, 2006 at 08:52 PM

    Hi Muralidharan,

    this sounds like a case for the support.

    Usually this kind of severe errors is definitively reported in the alert.log.

    Anyhow at a first check, you may have look at the db parameter setting for BACKGROUND_DUMP_DEST.

    Perhaps you're currently not looking into the correct alert.log.

    KR Lars

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  • Posted on Sep 05, 2006 at 03:02 PM


    please check if file exists and orasid can access it. also stop sap and db and start db again to see if any error exists.

    via DB13 run the DBCheck job to check consistency of DB.

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