Skip to Content
0
Former Member
Aug 30, 2006 at 10:34 PM

SP upgrade fails - EraserUtilRebootDrv

58 Views

I have an installed and running NW04 WAS at SP15 with a portal installed running on Windows 2003 server/MSSQL.

When I try to apply patch 16 or 18, it fails right after specifying the central instance profile with a bizarre error that should be un-related:

ERROR 2006-08-30 17:26:46

MOS-01185 The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EraserUtilRebootDrv' does not exist on the 'localhost' host.

I have stopped the Norton firewall and Virus protection and I still get this error.

I installed this originally from SR1 and have upgraded successfully in the past from SP9 to SP12-->SP15.

Any ideas??

Thanks,

Andrew