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Deleting MDC database in SAP HCP

At creation time I got the error that the name couldn't be registered for HTTPS-access. I tried to delete the database, bit deletion fails with the following messages:

21 Mar 2017, 13:22:0012ChangeFailed to disable HTTPS access from InternetS000937869821 Mar 2017, 13:22:0012ChangeError when unregistering hostname 'mdctrials0009378698trial' in load balancer for HANA database in account 's0009378698trial' and id 'mdctrial': Failed to remove pool prefix [mdctrials0009378698trial] Error ID: b46e6d31-e00f-42c2-b2c8-a7b990bda752

What can I do so overcome this issue ?

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6 Answers

  • Best Answer
    Mar 22, 2017 at 03:50 PM

    Hi All,

    Problem was found and fixed already. Please report back if you still have issue.

    @M.D.Sahu: What Gaurav was saying is to use our console client to stop the DB instance via command line. https://help.hana.ondemand.com/help/frameset.htm?c76fc39276dd47dc8d9c6d8bbfc6834a.html

    Thanks,

    Jin

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  • Mar 22, 2017 at 05:27 AM

    Hi Jim/Hamid,

    Can you please try executing the neo commands in the console client: To execute this navigate to the folder where you have your SCP SDK, and if you are behind firewall then set the proxy.

    neo stop-db-hana -a <s/p userid>trial -h hanatrial.ondemand.com -u <email id registed for SCP> -i <name of the DB>

    Let us know if it helps.

    Regards,

    Gaurav Dey

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  • Mar 22, 2017 at 08:07 AM

    Hi! Gaurav,

    I am also unable to Delete the HANA MDC trial DB on my cloud cockpit..

    Will you please elaborate your proposed solution a little bit more..not able to understand your solution..How will i know the location of SCP SDK on the system.

    BR,

    M.D.Sahu

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    • Former Member

      the location is when you copy the neojavaweb, in my case is : C:\dev\neo-java-web-sdk-1.123.15\tools

      you need execute this command in cmd

      neo stop-db-hana -a pxxxxxxtrial -h hanatrial.ondemand.com -u email@mail.com -i dbtodelete

      After that, go to cokpit, if you have some problem try delete again in cokpit, you need wait , try view event

      if you create another DB you need wait about 5 minutes and see event

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    Former Member
    Mar 22, 2017 at 05:31 PM

    Thank you Jim, Looks good at my end.

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    Former Member
    Mar 22, 2017 at 05:31 PM

    Thank you Jim, Looks good at my end.

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    Former Member
    Mar 22, 2017 at 07:53 PM

    Hi Jim,

    i was too quick to reply, it did start deleting but after some time it failed again. See attached message.2017-03-22-15-51-16.jpg

    Regards,

    Hamid

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