CRM 5.0 - Service Process Creation Txn CRMD_BUS2000116

I have a requirement to add two products as item details for Service Order, based upon the input entered at header level - sold to party, Ibase/product ID and subject.

CRM_SERVICE_H_BADI & CRM_ORDERADM_H_BADI - These two badi's are not being triggered for Service order creation .IS there some configuration that would had been missing in the CRM?

Or is there is other way of acheving the requirment.