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SAP Hybris Vs SAP CRM : What's are the differences and the advantages of Hybris against SAP CRM

Mar 21, 2017 at 10:39 AM

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EL MAIN Essadiq

I'm already exploring SAP Hybris and i found that it has the same features as SAP CRM.

SAP Hybris Cloud for Customer
SAP Hybris Digital Asset Management by OpenText
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Krishnendu Laha Answered Mar 28, 2017 at 07:09 PM
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Hello,

I think you mean Hybris Cloud for Customer (C4C), as Hybris portfolio has also Commerce and Marekting part.

SAP C4C is a cloud based software which CRM capabilities along with built-in Analytics and out of the Box Integration. It has all the benefits of Cloud software including less TCO on Data Storage, no maintenace and Upgrade cost.

SAP CRM is on premise software with best practices but Analytics and Integration needs considerable effort.

Thanks,

Krish

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