on 03-21-2017 6:41 AM
Hello Experts,
We have an error in thrown when we try to preview a PDF document only for a specific customer. This is in PROD tenant.
My assumption is, this is because of some specific data and such data is not rightly handled in the code.
The problem is, we are not able to replicate the issue in Test and when we raised an incident with SAP, they mention this is custom solution.
Now we are left with no idea / clue how this could be resolved.
I have checked all the settings and data combination and no idea. if you had a similar error. I checked an other similar question, but there was no proper answer --> https://archive.sap.com/discussions/thread/3951632
Please some one share me some clue on this..
Hello Gayathri,
What is the exact error?
Bye,
. Horst
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Hello Gayathri,
I would agree to your assumption 🙂
WRT the incident and the statement "custom solution":
HTH,
. Horst
Hello Horst,
Thanks for your response...
Yes, currently the PDF is for a standard BO only, Account BO, but a Custom solution to generate PDF document for an account. Here we get this error, only for a few customer and not for all.
So do you suggest, that we should claim SAP to help on this. Because the last time we raised an incident, they mentioned, it is custom solution and there was no further support.
Thanks
Gayathri.R
Hi Horst,
I am also facing same kind of issue with this error of PDF on TEST tenant,
No PDF found.
XML transformation failed
Output Service processing
error
Mandatory parameter form xml data is missing.
It is working fine on DEV tenant but the same patch is moved to TEST tenant, then I am facing this issue.
I have created the PDF on custom BO.
Please suggest me how can I solve this issue.
Thanks and Regards,
Deepak
Hello Horst,
Thank you for replying.
I followed the link to create :https://archive.sap.com/documents/docs/DOC-69441
I did not use any code or Web Service to create PDF.
I have created PDF directly from BO, after clicking right click on BO and option "Create print form" will be shown, using that option only I have created.
Regards,
Deepak
Hi Horst,
That is true, I have faced the data format issue into the DEV tenant and fixed, so it was working fine in DEV tenant and I never faced this issue with all types of data . After moving the same thing into the TEST tenant for some accounts data I am facing the issue.
Thanks and Regards,
Deepak
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