hi all,
currently i'm working in CRM 4 & IPC 4 and i want to add a new condition type in item for complaint transaction.
i have make a new condition type in R/3, transfer it to CRM and assign the condition type to complaint pricing procedure based on SAP SD Documentation.
now in my complaint transaction will have 3 condition type, let say : A, B, C, and the new condition type is C.
every time i make a new record in complaint transaction all condition type is already appear ( A, B, C ) in complaint pricing condition.
the problem is, if i enter the value for new condition type ( C ), the traffic light in other condition type will become yellow. and if i read the the help, it said the condition type is inactive (KINAK not equal to SPACE and not equal to 'X').
is it ok if the traffic light beside the condition type is yellow ?
if it is not ok, how i can figure out what makes the traffic light beside the condition types become yellow ?
or did i miss some thing in pricing condition & pricing procedure configuration ?
please help
regards
eddhie