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Idoc notification task TS70008125 is not triggering in real-time, but working in test mode

Mar 21, 2017 at 02:30 AM

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Former Member

Hi Experts,

To set-up a outbound idoc failure notification, I have set-up status (17,5, 6 etc) in we47, assigned it to task TS70008125, and in WE46 it is assigned to EDIR process code.

Inside the task TS70008125, I have assigned a rule and did the binding and also selected "General forward" option in attribute. Activated the IDOC event in SWE2 and tested in SWUD, everything looks fine and it is working in test mode. But when I am triggering the idoc through PO message type in ME21n or ME22n or even through we19, it is not triggering the notification. I checked in SWI1 there I dont see task#TS70008125, rather it is showing tasks TS30000020 and TS30000078. I am really confused.

Please help me fixing this issue, your prompt response is apreciated. Thanks

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Former Member

One more thing, in test mode it is picking the agent properly from partner profile and also triggering the notification to the partner profile agent. The same is not working in real time as mentioned above.

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