SAP_J2EE_ADMIN in Call Center Simulator (IC Web) CRM 5.0

[Former Member]

Hi,

We are trying to activate the IC Web Client Call center Simulator in mySAP CRM 5.0. We have created a "Dialog" user and assigned following roles and profiles to it:

1. role: SAP_J2EE_ADMIN

2. Profile: SAP_ALL, SAP_NEW

then we are trying to access the CCS Application through url: http://<servername>:<port>/ccsui/CSSUIStart.jsp

The Server name and port no:s are as provided by the Basis Person.

We are still getting error: 403 Forbidden, You are not authorized to view the requested resource.

Can somebody please help on this.

Regards,

Saurabh Agarwal

[Former Member · Accepted solution]

I am not sure but check with your configurators whether they have to activate any services related to it in SICF

to get it work.

[Former Member · Accepted solution]

Hi Keerti,

Thanks for your reply.

The relevant services in SICF are activated. In fact we are able to login to the CCS with J2EE Admin. But when I try to access the application with my own user id, it does not allow me and throws this error.

I have assigned the "SAP_J2EE_Admin" role to my id.

Any pointers...

Regards,

Saurabh Agarwal

[Former Member]

All,

Does anyone has answer to this riddle?

Do not want give consultant and end user to j2ee_admin's password to the same url to Simulation of the Call Center.

How to over come this situation.

thanks,

steve