Payload not visible in the XI monitor

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In my scenario an xml message was successfully reaching its destination. The XI system was upgraded from support pack 13 to support pack 16. After that the process is still working fine as the XML message is still successfully reaching its destination. The issue we have is that the Payload is not visible in the last two steps of the monitor. We can see the Payload until Technical Routing in the monitor. But Call Adapter and Response steps do not have payload.

(TCode: SXMB_MONI)

when we double click a message we get XML message details and on the left hand side it shows following hierarchy:

XML Message:

Receiver Grouping

- SOAP Header

- SOAP Body

- Payloads

Request Message Mapping

- SOAP Header

- SOAP Body

- Payloads

Technical Routing

- SOAP Header

- SOAP Body

- Payloads

Call Adapter

- SOAP Header

- SOAP Body

<b>(( No Payload displayed, but present above!! ))</b>

Response

- SOAP Header

- SOAP Body

<b>(( No Payload displayed, but present above!! ))</b>

Any suggestions would be highly appreciated!

Thanks in advance.

Faiq