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crdb_ads.dll could not be loaded

Mar 17, 2017 at 04:01 PM

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On a fresh install of CR 2013 I receive the error when atteptimpting to load or set database:

"Failed to load database information.Details: The database connector 'crdb_ads.dll' could not be loaded. The correct version of the database client for the database type might not be installed."

Running on Win 7 Professional SP1

Any assistance would be great

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1 Answer

Brian Dong Mar 17, 2017 at 04:35 PM
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Hi Lee,

Are you trying to connect to an Advantage database?

One reason off the top of my head would be you have 64 bit Advantage client installed? Crystal is 32 bit and can't won't be able to connect to it.

If this report works on a different machine, see what version of the database client they have installed and use the same one.

Thanks,

Brian

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Verified that we are running a 64 bit Advantage client. Note that this is a re-install. Crystal worked like a gem on the previous installation and we have not changed anything. We actually lost our original installation file due to a hit from ransom-ware. I received a new installation file from SAP support. the setup config shows "PRODUCT=product.crystalreports-4.0-core-32" Is there maybe another version perhaps. Thanks.

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