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C4C HTML Mashup Logon Failed

Mar 17, 2017 at 09:08 AM

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Former Member

Hi Experts,

1. I build a HTML5 application in HCP, and configued the application SSO with IDP(SCI).

2. First time I access the application, it will navigate to SCI for login on, then it will redirect to my application. At this step, it works fine.

3. Next I configure my C4C account SSO with IDP(SCI), it works fine too.

4. Next I created a HTML mashup in C4C, the HTML mashup URL is the HTML5 applicaiton I created before.

5. I create a partner BO and generated UI in C4C. In the TI UI, I bind the HTML mashup to one TI tab.

6. When testing, I open one partner BO instance in TI, and the tab firstly show mashup as SCI login page.

First question:

Ideally my HTML5 application and C4C are both SSO with same IDP, why mashup application doesn't auto login on?

6. I try to logon manually, but i will get following error.

Identity Provider could not process the authentication request received. Delete your browser cache and stored cookies, and restart your browser. If you continue to experience issues, contact your administrator.

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Hope someone could help to give me some ideas, what's wrong and something important I missed. Thanks a lot!

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