Message handling in SAP C4C Service

Mar 16, 2017 at 02:58 PM


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Hello All,

We have a requirement like to display some warning message on "Edit" of service ticket. And below are the ways we thought and the doubts.

1. Is it possible to add some action to "Edit" button in service ticket? If so where and how to add.

2. We added the logic to raise message in "AfterLoading" event of Service ticket. But here the raise message statement execution is giving the exception. Is that correct way to do?

3. In C4C, how the message is handled and where its collected. The standard error messages are persistent and able to see even when we come out and go in of Service ticket. Likewise is it possible to make the custom message stay in screen all the time.

Expecting the response asap.


Swadini S

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