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SAP ECC on Windows and Oracle 12G - Frequent DB Crash

Our ECC System crashes frequently with the following error logs in the DB. Any idea in how to troubleshoot this issue?

Errors in file P:\ORACLE\SID\SAPTRACE\diag\rdbms\sid\sid\trace\sid_mmon_10428.trc:
ORA-27300: OS system dependent operation:WaitForSingleObject failed with status: 0
ORA-27301: OS failure message: The operation completed successfully.
ORA-27302: failure occurred at: sssxcpttcs5
Wed Mar 15 22:55:06 2017
Process startup failed, error stack:
Wed Mar 15 22:55:06 2017
Errors in file P:\ORACLE\SID\SAPTRACE\diag\rdbms\sid\sid\trace\sid_psp0_10612.trc:
ORA-27300: OS system dependent operation:ssthreadop failed with status: 0
ORA-27301: OS failure message: The operation completed successfully.
ORA-27302: failure occurred at: ssthrddcr
Wed Mar 15 22:55:06 2017
AUD: OS Error = 6 encountered while writing audit record
AUD: OS Error = 6 encountered while writing audit record

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2 Answers

  • Mar 17, 2017 at 12:38 AM

    Hi Kasturi,

    First please let me know whether the oracle has patched after installation.
    There is an SAP kba 1977286 talks this issue for unix. However you are in windows, so can you please attach the alert log and the relevant .trc traces?

    Best regards,
    James

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  • Mar 17, 2017 at 12:38 AM

    Hi Kasturi,

    First please let me know whether the oracle has patched after installation.
    There is an SAP kba 1977286 talks this issue for unix. However you are in windows, so can you please attach the alert log and the relevant .trc traces?

    Best regards,
    James

    Add comment
    10|10000 characters needed characters exceeded