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Agentry image capture issues

Mar 16, 2017 at 01:06 PM


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Former Member

Dear experts,

In my Agentry application, I use an image capture... Nothing extraordinary...

The application runs on a industrial tablet which has both front and rear camera.

When I click on the button to take the picture, a popup is displayed, and I'm able to choose either the front camera or the rear camera. Fine!

Here are my issues :

  • when I select the rear camera, the current display is greyed out. But even if a don't see the image of what I aim, I'm able to take the picture.
  • What if I would like to use the camera flash? Is there a low level setting I can manage somewhere?



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What type of device is this (Android, Windows)? Can you also provide specific model and OS information?

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1 Answer

Ray Isada
Mar 17, 2017 at 02:18 PM

Hi Michael -

Agentry only makes use of device drivers, and do not necessarily have control of the hardware's capability. Let us know which device/OS you are using so we can try to assist where we can.



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