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ERR_WIS_30270 WebI scheduling

Mar 16, 2017 at 08:41 AM

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Hello Experts,

I need your help resolving the strange issue we are facing while scheduling a report.

Details are below:

We have 2 environments for BO, they are using different versions of BO as-

  • SAP BusinessObjects BI Platform 4.1 Support Pack 3 Patch 2
  • SAP BusinessObjects BI Platform 4.1 Support Pack 6

Scheduling the report with prompts works fine on 4.1 SP3, however when we migrate the report to 4.1 SP6 environment.

Schedule the same report to email, we receive below error-

An internal error occurred while calling 'answerPromptsEx' API. (Error: ERR_WIS_30270) (Error: INF )

Workaround tried:

  • Open the 4.1 SP3 report in Rich client and export it to 4.1 SP6folder. But still the error persists.
  • I also tried to remove all the prompts and add them one by one in a new copy of report but it didn't work.

Any immediate help on this would be appreciated.

Thanks,

Shweta

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Hi,

Does these different versions on single landscape?.

Both client and server should be same level of version and patch.

Thanks,

Jothi

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1 Answer

AMIT KUMAR
Mar 16, 2017 at 10:27 AM
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check attached sap note.it is resolved in BI 4.1 SP06 Patch1.

2208605 - An internal error occurred while calling answerPromptsEX API. (Error: ERR_WIS_30270)(ERROR: INF) observed when applying prompt values while scheduling a migrated Web Intelligence report

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